Tina's dashboard

Tina replied on March 09, 2010 15:50 to the question "Quickpull Lite unresponsive on Curve 8530 with v5.0.0.337" in Steelthorn Software:

Hi there,

We are still working toward a solution for this issue. One of my colleagues will be replying here soon.

Tina replied on March 09, 2010 15:45 to the problem "Bought StormLock on Storm 1 now I have Storm2" in Steelthorn Software:

Hi there,

I will be emailing you shortly to get your new device PIN. You can re-download the latest version of StormLock at the following page: http://faq.steelthorn.com/index.php?V.... If you do not see an email from Steelthorn shortly, please check your spam folder.

Tina replied on March 09, 2010 15:43 to the question "Unable to Schedule Quickpull" in Steelthorn Software:

Hi there,

Unfortunately QuickPull requires a higher OS version to run (anything above 4.5). You can check your device service carrier's website to upgrade your device OS.

Tina replied on March 09, 2010 15:38 to the problem "StormLock PIN Transfer" in Steelthorn Software:

Hi Travis,

I am sorry for the delay. I will be emailing you shortly. If you do not see an email soon, please check your spam folder.

Tina replied on March 09, 2010 15:36 to the problem "Two phones, two failures, two PIN transfers failed." in Steelthorn Software:

Hi there,

Sorry for the delay. I will be emailing you shortly to get your new device PINs. If you do not see an email soon, please check your spam folder.

Tina replied on March 09, 2010 15:33 to the question "I can't get my registration code :(" in Steelthorn Software:

Hi there,

Sorry for the delay. I will be emailing you shortly. If you do not see an email from Steelthorn soon, please check your spam folder.

Tina replied on March 09, 2010 15:31 to the question "activation key trouble..." in Steelthorn Software:

Hi there,

Sorry for the delay. I will be emailing you shortly. If you do not see an email soon, please check your spam folder.

Tina replied on March 09, 2010 15:28 to the problem "PIN transfer Failed." in Steelthorn Software:

Hi there,

Sorry for the delay. I will be emailing you shortly. If you do not see an email soon, please check your spam folder.

Tina replied on March 09, 2010 15:26 to the question "Need to switch registration for new blackberry" in Steelthorn Software:

Hi there,

Sorry for the delay. I will be emailing you shortly. If you do not see an email from Steelthorn soon, please check your spam folder.

Tina replied on March 09, 2010 15:24 to the question "How can it be invalid you just gave it to me?" in Steelthorn Software:

Hi there,

Sorry for the delay. I will be emailing you shortly. If you do not see an email shortly, please check your spam folder.

Tina replied on March 09, 2010 15:22 to the problem "Online PIN Transfer not working. . .AGAIN!" in Steelthorn Software:

Hi Kevin,

Sorry for the delay. I will be emailing you shortly to get your new PIN. If you do not see an email shortly, please check your spam folder.

Tina replied on March 09, 2010 15:19 to the question "Sending money back?" in Steelthorn Software:

Hi Michael,

Sorry for the delay. I will be emailing you shortly. If you do not see an email soon, please check your spam folder.

Tina replied on March 03, 2010 13:44 to the problem "Why can't I enter my Quick Pull registration code?" in Steelthorn Software:

Hi there,

I am emailing you privately to check if your registration code is valid. If you haven't received an email from me soon, please check your spam folder.

Tina replied on March 01, 2010 14:46 to the question "I can't get my registration Code for QuickPull Free" in Steelthorn Software:

Hi there,

QuickPull Free does not require a registration code. Please delete the version of QuickPull you have on your phone. Then please use the appropriate link below to download QuickPull Free:

Free for OS 4.5-4.6:

http://tinyurl.com/qpfree

Free for OS 4.7+:

http://tinyurl.com/qpfree47

Let me know if you have any further issues

Tina replied on February 25, 2010 16:09 to the question "two registrations same emaill address? cant transfer both?" in Steelthorn Software:

Hi there,

I am going to email you to get the second PIN and registration code. If you don't see an email from Steelthorn Support soon, please check your spam folder.

Tina replied to "Quickpull not available for New Curve or Storm 2!", but it was removed. see the change log

Tina replied on February 22, 2010 14:49 to the question "no valid activation code received with purchase..." in Steelthorn Software:

Hi there,

You probably received the '0' activation code because your crackberry.com profile did not have your device PIN. I am going to email you shortly to get your device PIN. If you don't see an email soon, check your spam folder.

Tina replied on February 22, 2010 14:43 to the question "pin transfer failed" in Steelthorn Software:

Hi there,

I am emailing you so I can transfer your device PIN. If you don't see an email shortly check your spam folder.

Tina replied on February 17, 2010 14:31 to the question "Will QuickPull EVER work on 8530?!" in Steelthorn Software:

Hi Marissa,

I have forwarded your issue to my colleague who will be able to find a solution for this issue and will post here soon. I apologize for the inconvenience.

Tina replied on February 17, 2010 14:29 to the problem "BB 8530 still doesn't work." in Steelthorn Software:

Hello,

Please see this announcement about QuickPull and OS 5.0.0.434+

http://feedback.steelthorn.com/steelt...